Unlimited IT Support
Nearly every company or business in today’s world will require some sort of IT or computer, Flatrate services recognised this and offers a guarantee of sorts, so that businesses can focus on the other aspects of their business and not have to worry about IT failures or computer malfunction. Flatrate services offer unlimited IT support to give you the peace of mind and the trust in your IT systems you need to run a successful company.
Technology has a bad habit of failing or not working the way you want, when you need it most, or are reliant on it, this unreliability hampers productivity and growth. With a Flatrate services IT support agreement, you can forget the stress of IT uncertainty and know that you have a reliable IT support system dedicated to keeping you up and running.
Our Unlimited IT support also means that you will get unlimited calls, unlimited technical support and unlimited technology support for all your devices, meaning there really won’t be any more stress related to your IT and devices.
(RDS) Remote Access
IT Support that won't keep you waiting
IT Support Tailored to your Business
IT Support to Help you
With unlimited IT support services, you will be supported with all of your internet-enabled devices, meaning all of your devices will be covered under your IT support package. This means that you will have access to speedy troubleshooting and efficient fixes for all your devices, resulting in even more peace of mind.
When you purchase one of the available IT support packages, you are entitled to our Responsive IT support. Which offers reliable, quick and effective IT support whatever your needs are. Goodbye to call queues & waiting times, the team aim to answer all your inbound support calls in under one minute.
Your IT support package will include 24/7 proactive monitoring to ensure that maximum up-time and performance levels are achieved at all times. This offers an enhanced level of IT support that is hard to find, especially with the level of efficiency also included.
Provisioning is the process of setting up an IT infrastructure, it can also mean the steps required to manage access to resources and data and make them accessible to users and systems. By having the flexible provisioning included in your Flatrate services IT support we offer exactly those things with the addition of flexibility to make the provisioning completely adaptable to your business.
RDS stands for Remote Desktop Services.
The IT solutions offered in Flatrate Services’ IT support packages are scalable, this means that your systems and IT infrastructures can increase in performance or decrease in performance, which would increase or decrease in price. This gives you the freedom to expand or downsize your IT network without missing out on IT support because the IT support will always be bespoke to your specific needs, even if they change.
This means that your IT support package will offer you unlimited IT calls, unlimited IT tickets, unlimited technical support, and unlimited technological support for all of your devices. Alongside this, the IT support we offer is immediate, actionable, and provides resources and training. This is so that your team knows best practices, understands new software and is less stressed by technology in general. You can view our Linkedin for more information.