How to Ensure Uptime and Productivity for Your Hybrid Workforce

‘Hybrid workforce’- the future of work.

Hybrid working is a modern work model that combines both remote work and on-site work. It allows employees to have the flexibility to choose where and when they want to work, whether it be from home or in the office. The goal of hybrid work is to provide a balance between the benefits of remote work, such as increased flexibility and improved work-life balance.

There are Five Different Types of Hybrid Working:

  1. Working in shifts: This model includes the employer scheduling an alternate plan where a fixed number of employees either work remotely or in the office.
  2. Office-first hybrid: In-office attendance is prioritised and employees are given a set few days a week/ month to work remotely.
  3. Hybrid team split: While a majority of workers prefer remote work, some miss the structure, benefits, and interaction of an office setting. This model sees that some teams work 100% remotely, while others are 100% in-office.
  4. Remote-first hybrid: Opposite to the office-first hybrid, this structure allows employees to choose which days they want to work in the office.
  5. Hybrid flexible: This approach allows employees to decide what days they want to work remotely and in the office.

Hybrid Work: A Growing Trend

During the COVID-19 pandemic, remote work became the standard for many businesses. A new procedure to maintain operations and serve customers while avoiding close personal contact. With employees unable to physically be in the office, companies with the capability turned to remote work as a solution to ensure business continuity. In the UK, a staggering 47% of employees worked from home during the first lockdown.

When lockdown restrictions lessened in the UK, many employees remained hesitant to return due to health concerns, or perhaps they have adjusted to their altered work-life balance. 32% of employees reported that avoiding COVID-19 was a significant benefit of remote work during the pandemic.

What are the Pros and Cons of Hybrid Working?

Pros of Hybrid Working:

Increased flexibility: Hybrid work allows employees to have the flexibility to choose the place and time they want to work, whether it be from home or in the office.

Improved work-life balance: According to the Office for National Statistics, 78% of employees have said that a hybrid work plan leads to a better work-life balance. By allowing employees to work from home, they can save time and effort spent commuting, allowing them to focus on work and personal life.

Increased productivity: Employees who work from home tend to be more productive, which can benefit the company. Studies have shown that 52% of employees reported they complete work quickly as they have fewer distractions.

Access to a wider pool of talent: Companies can tap into a wider pool of talent by allowing remote work, as they can hire employees from any location.

Reduced overhead costs: Companies can save on costs such as office rent, utilities, and other associated costs by allowing employees to work from home.

Cons of Hybrid Working:

Communication challenges: Communication between remote and on-site employees can be challenging, leading to misunderstandings and a lack of collaboration. Continue reading for advice on how to ensure communication is maximised.

Isolation and loneliness: Remote employees may feel isolated and lonely, which can negatively impact their mental and physical well-being. However, this is not the case with all hybrid models, for example, office-first and hybrid flexible.

Difficulty in managing remote workers: Managers may find it difficult to effectively manage remote workers, leading to a lack of accountability and productivity.

Technology issues: Technical issues such as internet connectivity problems can disrupt work and negatively impact productivity. Having remote IT support is a great way to stay on top of technological issues.

Difficulty in maintaining work culture:  Hybrid work can make it challenging for companies to maintain a consistent work culture, as remote workers may not be able to fully participate in office-based events and activities.

How to Ensure Success in Your Hybrid Workforce

Establish clear communication channels

Communication is essential in any work environment, but it is even more crucial in a hybrid work environment where employees are working from different locations. Ensure that employees have access to clear and consistent communication channels, such as email, instant messaging, or video conferencing. This will help employees stay connected and informed, and avoid misunderstandings or miscommunication.

Invest in reliable technology

For employees to be productive when working remotely, they need to have access to the right technology and equipment. This includes laptops, internet access, and collaboration software. Providing employees with the necessary technology and equipment will help ensure that they can perform their job duties effectively.  Maximise your current infrastructure to help support your hybrid workforce, with our remote IT support ensuring maximum uptime and online performance.

Set clear expectations

When employees are working from different locations, it is crucial to set clear expectations for work hours, performance, and project deadlines. This helps ensure that employees understand what is expected of them and are held accountable for meeting their responsibilities.

Foster a positive company culture

A positive company culture can go a long way in promoting productivity and happiness among employees. Foster a culture that values collaboration, communication, and teamwork, regardless of where employees are working. Encourage employees to support each other and collaborate on projects, even if they are not in the same physical location.

Promote work-life balance

Encourage employees to maintain a healthy work-life balance by allowing flexible schedules, promoting self-care, and encouraging breaks. This can help employees avoid burnout and maintain their mental and physical health, which is essential for productivity. Studies have shown that 47% of hybrid workers have improved well-being, with a great work-life balance.

Provide ongoing training and support

The hybrid work model can be challenging for some employees, especially if they are used to working in a traditional office environment. Ongoing training can help employees stay connected, up-to-date, and confident with their work.

Ultimately, the employer should first consider if hybrid working would suit their business, and employees.

The success of hybrid work depends on the implementation and management of the model by the company and the ability of employees to adapt to the new way of working.

If you’re looking for managed IT services for your hybrid work team, contact us on 0333 577 9495 or click here.

For all our other articles, click here.